The One Place to Go for All Your Learning Services Needs
When you partner with Pixentia, you choose the level of services that fits your needs — a backup for your administrators or managing all or any part of your administration.
Cornerstone is a sophisticated human capital management suite with a lot of moving parts. It takes knowledge, skill, and experience to manage it well. You can count on Pixentia when
Your administrators have other mission-critical roles that get in the way,
You have an unexpected gap in your team, or
You want to offload administration and focus on your core competencies.
Our experts maintain organizational structures and groups, manage workflow changes, and security.
Our managed services team handles technical tasks, including system update validation, integrations and data feeds, and liaison with the Cornerstone Support Team on Cornerstone-related issues.
Our reporting team assists with creating, scheduling, and distributing reports so you can always deliver the information your people need. We can maintain your dashboards and automated reports, and troubleshoot reports and data tables.
Our analytics team supports your advanced business intelligences needs, including predictive analytics and predictive modeling.
You can have the peace of mind of knowing seasoned experts are handling your Cornerstone administration and maintenance.
Management of any or all your administration and maintenance tasks.
On-call access to dedicated Cornerstone experts and resources.
Proactive monitoring to maximize uptime and prevent issues from becoming problems.
Periodic reviews to assess service quality.
Insider tips on how to get more value from your Cornerstone investment.
Online issue management system for raising and resolving requests.
Issue management governed by agreed-on operating procedures and your SLA.
Dedicated support team, available Monday through Friday 8am to 6pm in your time zone.