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Inside Sales & Customer Success Representative

Job Category: Sales

Work Location: Irving, TX, US.

Position Summary:

Perfect role for someone looking to grow with a fast paced and thriving software services and consulting organization. This high-energy, analytical, well-organized Inside Sales & Customer Success Representative will perform a key role in Pixentia sales and account management organization. The role contributes to new customer acquisition, revenue growth and customer retention by supporting in qualifying prospects, making calls, generating interest, and deepening customer relationships. This multi-faceted position is an ideal role for an ambitious individual that is excited by the prospect of growing skills and gaining experience in a fast paced environment where the scope of responsibilities will be capped only by willingness to take ownership.

  • Make 30+ outbound calls daily to follow up with the leads (inbound leads or marketing qualified leads or cold calls) or to engage our existing customers to build strong relationships
  • Research companies, understand needs/requirements, identify key players and generate interest with effective phone calls
  • Route the qualified opportunities to the sales executives for further development and closure
  • Manage relationship with existing accounts, engage them on regular basis, actively seek opportunities to up-sell, cross-sell and generate referrals
  • 1+ year(s) experience in Services and Support roles, such as Customer Success, Inside Sales and/or Consulting
  • Exceptional organizational and time management skills
  • Excellent written and verbal communication skills
  • Strong phone presence and ability to dial dozens of calls per day
  • Ability to multi-task, prioritize, and manage time effectively
  • Proven coordination skills
  • Experience with CRM systems like HubSpot is a plus
  • Expertise with MS Office products, especially Excel, PowerPoint and Outlook
  • Strong interpersonal skills and the ability to work effectively with a wide range of individuals in a diverse community
  • BA/BS degree or equivalent

Mail to: Pixentia, 1333 Corporate Dr, Suite 212, Irving, TX 75038.

Contact: +1-903-401-8804Email:

EOE Statement:

Pixentia is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


Pixentia creates innovative technology solutions that enable our clients to develop agile workforces, delight their customers, grow revenue and improve the bottom line.

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